Category: Service Updates

The major visible improvement for September is that the formatting of all date/time stamps are now adjusted to the customer’s local time. Since Callisto is checking and reporting on your e-resource subscriptions around the clock, many features and reports in the system are time-sensitive. You need to be able to understand when problems occurred at your location without thinking about Universal Time. Every Site in Callisto now has a customer-centric timezone setting. All dashboard displays, reports, and forms calculate and display in your time, and the email alerts read that way too. If you belong to a geographically distributed consortium…

First release of Callisto™ available Aug. 22, 2011 Subscriptions to our Callisto service are now available! Our revolutionary Callisto service automatically discovers and then monitors your e-resource content providers to ensure you maintain complete access. It verifies provider availability and subscription access changes 24/7. It even reports access differences between networks within your organization! Because of our background in large research campuses and consortia, we’ve designed Callisto to work even in complex multi-site institutions with partially overlapping subscriptions and hierarchical or distributed support models. When your site changes and problems occur, Callisto notifies your support team immediately via configurable email…